What Information We Collect
We ask you to provide your name, shipping address, email address and, if applicable, credit-card information/billing address. This allows us to process and fulfill your order. Without it, we wouldn’t be able to get you the magazine or products you want.
What We Do With It
Under no circumstances will Vermont Life provide your email address to any other marketers, nor will you receive unsolicited email from Vermont Life except as may be necessary to process your order or to send you possible future email newsletters or other services we may develop.
Internal Use — Personal Information
From time to time we may publish email newsletters on subjects of Vermont interest, or offer sales or special offerings. We like to offer these to our existing and preferred customers first. To do so, we might send our customers an email notification or reminder. Again, if you do not want to receive anything of this type, please click on “unsubscribe” at the bottom of any email you receive from us.
We occasionally aggregate our sales and market information based on our customers’ purchases. We like to understand our customers’ preferences, what products are the most popular, and how our business is doing. This information is not linked to any specific customer: no names, addresses or credit card information are used.
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All your personal information, including credit-card information, is stored on a secure server provided by our fulfillment service. No credit card numbers are stored at Vermont Life’s office. Only those staff of Vermont Life and the shopping cart service who need this information in order to provide services you request have access to this information at any time. No outside third party is ever given access to your information
In keeping with common order-processing and customer-acquisition practices, we do occasionally share our postal mailing lists. However, before doing so, we run our lists against the Direct Marketing Association’s national Do-Not-Promote list to ensure we do not send mail to anyone who has put their name on this list. From time to time, we may opt to have other organizations (those we feel will be of interest to you) send you information about themselves. If you are a mail-order or Internet customer and have not told us to withhold your information, you may receive occasional promotional offers from such companies. If you would prefer to be removed from this list, please call our Customer Service number, (M–F, 8 a.m. – 4:30 p.m.) (800) 455-3399 or email us at customer service and request that your name be removed from the list.